Manage your mortgage
See your mortgage details and make changes easily and securely in our app1 and Online Banking.
Existing customer guides
Managing your mortgage
Find out how to make overpayments, change mortgage holders, get permission to let and deal with worries about mortgage payments.
Useful mortgage guides
Overpayments and underpayments
Changing your payments
Paying more into your mortgage account than you need to can help you pay less in the long term and could set you up to make underpayments – find out how.
Changing your mortgage
What to do if your personal situation changes
We'll help you check that your mortgage is still affordable if you want to add or remove someone from the mortgage.
Consent to let
Getting permission to rent out your home
If you want to let out your home temporarily, we might have options that could help.
Paying off your mortgage early
Your options explained
Thinking about using savings or a cash windfall to pay off your mortgage early? We can help.
Help with mortgage payments
Worried you can’t afford your payments?
If you're concerned that you won’t be able to make your mortgage payments, contact us right now to find out about the various ways we can help you.
Need some help?
Chat to us online
If you already bank with us, you can open a chat in Online Banking.
Call us
Lines are open Monday to Friday from 7am to 8pm, and from 7am to 5pm at weekends.
0333 202 7580
Visit a branch
Find a branch near you and find out when we’re open.
